It all begins when you sell a vehicle. The investments you've made in your facility and in advertising are only as effective as your people and processes. In order to maximize sales, customer satisfaction and revenue, you need a plan to support and develop your sales consultants.
Let AutoStaff support you by providing sales training that provides the framework for a customer-centric process to guide your customers to a purchase decision.
- Learn the intention of each step in the Road to the Sale and techniques for maximum effectiveness in each step
- Meet customers where they're at in their purchase journey and guide them through the sales process
- Know the words and phrases to more effectively identify customer needs
- Deliver a product presentation that builds maximum value
- Close the sale with casual confidence
- Overcome common objections
- Prospect for new business
- Develop good customer service & follow up skills
- Develop good daily habits & skills
- Practice and role-play with real-life examples